Shipping & Return Policy
Transparent ordering, fulfillment, and refund terms compliant with Google Merchant Center standards.
Shipping & Order Fulfillment
Dispatch Schedule: Orders received before 2:00 PM PST (Los Angeles Time) are processed and shipped out on the same business day. Orders received after 2:00 PM PST will be dispatched on the next business day.
| Order Cutoff Time | 2:00 PM PST (Los Angeles Time) |
|---|---|
| Order Handling Time | 0 – 1 Business Days (Monday – Friday) |
| Transit Time | 3 – 7 Business Days (Monday – Friday) |
| Estimated Total Delivery | 3 – 8 Business Days from order date |
| Shipping Fee | Free Shipping on all orders |
A shipping confirmation email with tracking information will be issued as soon as your package leaves our facility.
Returns & Refund Process
Return Policy
- 90-Day Guarantee: Return requests are accepted within 90 days from the delivery date.
- Condition Requirements: Returned merchandise must be in original condition, unused, with original packaging and tags attached.
- Return Shipping Fee: Customers are responsible for return postage unless the item arrived defective or damaged.
- Restocking Fee: $0 / No restocking fee.
Refund Details
- Processing Timeline: Refunds are processed within 7 business days after receiving and inspecting your returned item at our warehouse.
- Payment Method: Refunds are credited back to your original payment method (Credit Card, PayPal, Apple Pay).
- Damaged or Incorrect Items: Please contact customer support within 48 hours of delivery for immediate assistance.
Customer Support
Need assistance with your order, tracking, or return process?
Email: [email protected] | Monday – Friday, 9:00 AM – 5:00 PM PST